Contact Us
Have a question, need support, or want to become a vendor?
People usually ask these
Click on the Become a Vendor page, create an account, fill in your shop details, upload products, and start selling. Our team reviews new stores quickly to ensure quality and authenticity.
We accept all construction-related products — including cement, blocks, tiles, paints, hardware tools, roofing materials, electrical supplies, sanitary ware, safety gear and more. If it supports building or renovation, you can list it.
Vendors receive payments through our secure payment channels. Once an order is completed, earnings are transferred to the vendor’s registered Mobile Money or bank account based on the payout schedule.
Yes. If a product arrives damaged, incorrect, or significantly different from the listing, customers may request a return or replacement. Vendors must comply with our return policy to maintain trust and marketplace quality.
No. Both physical shop owners and independent suppliers can sell on BuildHub Digital. All you need is stock, good product descriptions, and the ability to deliver orders on time.